A Bonniedog is a home decor dog and not a toy. Please note that a Bonniedog should not be given to pets, babies and small children.

Bonniedogs are stuffed with supersoft 100% hi-loft polyester toy and cushion filling. This filling conforms to BS1425, BS5852 and EN71 standards. It is both safe and hygienic.

Please do not put your Bonniedog in the washing machine.

The funky shaped bookmarks are made from fabric. Either batik, canvas or cotton is backed with an iron-on interfacing and then stitched onto felt using the free-motion embroidery technique. They are then trimmed into shape.

Yes. Please follow the care instructions on the label located inside the bag.

Yes, if you have a European Union/UK & NI passport. These covers are made to fit this passport. The standard size of a passport is determined by the International Civil Aviation Organisation (ICAO), which issue passport recommendations to national governments.
These covers measure 13.5cm x 9.5cm when closed, my passport (a UK passport) measures 12.5cm x 8.8cm when closed. If in doubt, please measure your passport before purchase.

We buy our fabrics in small quantities which means that there are only a few items created with the same fabric. Please look at stock levels of each item to confirm this. But because each pattern piece is put in a different place on the fabric for cutting, it means that each item will look slightly different due to fabric placement.

No.  This item is not machine washable.

If you have chosen the tracked delivery option you will be able to track your parcel, using the tracking number that we will email to you after postage.

All orders will be processed within 3 business days.

Europe: 7 business days
Canada/USA: 10 business days
Australia/New Zealand/Oceania: 14 business days
South Africa: 10 business days
UK: 7 business days
Rest of the World: 14 business days

Sunshine Hippo is not responsible for taxes, duties or customs fees on orders. Any fees imposed by your country are your responsibility to pay when you receive your order. Please remember to consider this as part of the cost when you place your order.

Please first check with your local postal service for any unexpected delays with delivery.
Items can only be declared missing after:

Europe/Non EU customer: 20 business days
Rest of the World: 25 business days
UK: 15 business days
Please contact us for help.

Yes. Please go to the returns page for more information on how to do this.

Custom orders are non returnable.

You, the customer are responsible for the return postage costs.